Hi,
I'm Suzan

WordPress

Let's Go World Redesign

I created a full website redesign for Let's Go World, they offer a new perspective on life, from the discovery of new cultures and possibilities that add up and transform the ways of understanding the world.

• See More

Project

WordPres Theme

Creating a portfolio WordPress custom theme using bootstrap frame work. Languages Used: HTML, PHP, CSS, JAVASCRIPT.

• See More

JS project

Lead Tracker Extension

Browser Lead tracker is a simple chrome extension for saving leads. Languages: JAVASCRIPT, HTML, CSS

• See More

Work Experience

Technical Support

Technical support specialist with more than 2years of career experience in customer service role and 4years experience working with WordPress. With an excellent problem-solving and communication skills, I am able to troubleshoot and resolve technical issues efficiently and effectively, both independently and as part of a team. With my customer service orientation and as a product and customer advocate, I am able to communicate technical concepts to non-technical individuals in a clear and concise manner, ensuring to empathize with them and that their technology needs are met in a timely and satisfactory manner. In addition to my technical skills, I am also highly organized and able to manage multiple tasks and priorities effectively.I provide support for enterprise software products. I provide support for CMS (WordPress), Email marketing systems, themes and third-party plugins, Hosting and domain services.